Libib Data Privacy Framework program

We comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) and to the rights of EU, UK and Swiss individuals.

Overview

Libib is a cataloging and circulation web service for organizations and individuals. We collect and store information on managers and patrons who are entered into our system.

The privacy of your data is of great importance to us!

Libib will only ever access your account to help you with a problem or to diagnose bugs.

This policy applies to personal data from the European Union (extended to the United Kingdom) and from Switzerland that is collected, used, and retained by us in the United States.

With respect to personal data received or transferred pursuant to the Data Privacy Frameworks, Libib is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.

Identity & Access

When you sign up for Libib, we ask for your name, organization name, and email address.

This information is used to personalize your account, send you invoices, updates, or other essential information.

If registering for Libib Pro, we will also ask for billing information. This is securely processed by Stripe.com, who also adhere to the EU-US (extended to the UK) and Swiss-US Data Privacy Framework policy.

We do not sell or share any information with non-agent third parties. If this practice should change in the future we will update this policy accordingly and provide individuals with opt-out choice.

You always have the right to access the personal information we store about you. If you wish to review, update, erase or further limit our use of your personal information, please contact Justin Peterson at dpf@libib.com.

When you write Libib with a question or to ask for help, we’ll keep that correspondence, and the email address, for future reference.

The only times we’ll ever share your info:

  • To provide products or services you’ve requested, with your permission.
  • To investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

Law Enforcement

We may be required to disclose your personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

Encryption

All data is encrypted at rest and transmitted via SSL/TLS from our servers to your browser.

Cookies

In order to improve our services and the website, and provide more convenient, relevant experiences to you, we use cookies to track usage of Libib and to help you login.

Third Parties

You understand that Libib uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to provide you with our services.

A current list of vendors is available upon request.

In cases of onward transfer to these third parties for data of EU (extended to the UK) or Swiss individuals received pursuant to the Data Privacy Framework, Libib is potentially liable should any issues or concerns arise.

Data Retention

When you cancel your account, all your data is removed from our live servers within 30 days. Emergency backups with your data are retained for a period of 90 days.

EU-U.S. DPF, The UK Extension, and the Swiss-U.S. DPF

Libib complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce.

Libib has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF.

Libib has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF.

If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

EU-U.S. DPF, The UK Extension, and the Swiss-U.S. Resolution

In compliance with the EU-US Data Privacy Framework Principles, Libib commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, Swiss and United Kingdom individuals with DPF inquiries or complaints should first contact Justin Peterson at dpf@libib.com or write us at 440 N Barranca Ave #5504, Covina, CA 91723

Libib has further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.

If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/s/article/G-Arbitration-Procedures-dpf?tabset-35584=2

Changes

This Data Privacy Framework may be changed from time to time, consistent with the requirements of the Data Privacy Framework and in accordance with the process described in the Privacy Policy. You can determine when this Data Privacy Framework was last revised by referring to the “LAST UPDATED” date at the bottom of this page.

EFFECTIVE DATE: 3/31/2020
LAST UPDATED: 11/04/2023